Administrators access the student interface directly, enabling quick, step-by-step assistance and accurate issue resolution.
Resolves payment and account issues efficiently using student emulation, eliminating guesswork.
Provides precise guidance to students and reduces response time, improving overall service quality.
By sharing the same view as the student, administrators avoid miscommunication, ensuring a clear understanding of any issues.
Complex payment issues are easier to navigate and resolve with real-time emulation.
Offer students refunds using open banking technology to validate banking details and manage identity verification in minutes.